How can I change details on my personal profile/account? (e.g. address/email address/phone number)

If you wish to change or update your residential address, follow the below steps:

You can amend your residential address by sending us an email with a copy of your proof of residence document attached. At the same time you can proceed to change your residential address from your BDSwiss profile. Please access your Account on the BDSwiss dashboard, click ‘Settings’ and select the ‘Personal Profile’ option. Once the new proof of residence document is received and accepted we will then update your profile.

You can find more details on acceptable proof of residence documents under the question: What is proof of address/residence?

If you wish to change your email address or phone number, follow the below steps:

To change your email address or phone number, please access your Account from BDSwiss dashboard, click ‘Profile and Settings’ and select the ‘Personal Profile’ option. Here you will be able to amend the email. You will receive an automated email notification asking you to confirm your new email address. Follow the instructions stated in the email.