Why do I need to submit personal documents?

These steps are taken to ensure the validity of the information and to protect you from potential fraud.

BDSwiss, as a regulated financial institution, is required to confirm the identity of its clients. If your identity can not be clearly verified, you may be asked to provide further information.

Additionally, BDSwiss is required to comply with statutory security standards. These include but are not limited to, the anti-money laundering legislation and the prevention of terrorist financing. If you need help with your identity verification process, please contact our support team.

You can call support in your preferred language, contact us via Live Chat or by email [email protected] Monday to Friday: 00:00-24:00 (GMT+2/GMT+3 during Daylight Saving Time).